Help & Support
1
What is Everly Craft?
Everly Craft creates thoughtfully designed bead craft kits for calm, intentional making. Each kit includes the materials needed to build a finished design that can be turned into a magnet using the included magnet patches.
2
Who are Everly Craft kits for?
Everly Craft kits are for anyone looking to slow down, create something by hand, and enjoy a quiet, focused moment, whether you’re completely new to crafting or returning to it.
3
Are Everly kits suitable for children?
Our kits are recommended for ages 5+ due to small components and the level of instruction required. Adult supervision is advised for younger children.
4
Where do you ship to?
We currently ship worldwide, with all orders sent from Australia.
5
How much is shipping?
Shipping is calculated at checkout based on location. We offer domestic shipping across Australia, as well as international shipping worldwide.
6
Will I receive tracking?
Yes, all orders are sent with tracking via Australia Post so you can follow your parcel as it makes its way to you.
7
How long will my order take to arrive?
Orders are typically dispatched within a 7 business day due to the kit being made to order. Delivery times may vary depending on your location.
8
What is included in a bead kit?
Each Everly Craft kit includes beads organised by colour, a design pattern, easy-to-follow instructions, a collector’s card, magnetic strips, and a sheet of baking paper for finishing. A household iron is required to fuse the finished design and is not included.
9
What is included in a bead starter kit?
The Everly Craft Starter Kit includes your chosen bead kit, a 29×29 pegboard, tweezers, and a mini magnifying glass to help you get started. A household iron is required to fuse the finished design and is not included.
10
Are the kits beginner-friendly?
Yes, all Everly Craft kits are designed to be clear, accessible, and enjoyable for beginners, while still offering a satisfying experience for more experienced makers.
11
How long does a kit take to complete?
Most designs take approximately 1–2 hours to complete, depending on your pace and experience.
12
Are extra beads included?
Yes, a small number of additional beads are included to account for any that may be misplaced during the process.
13
Is ironing required?
Yes, an iron is used to fuse the beads together once your design is complete. Irons are not sold through Everly Craft, but a standard household iron will work.
14
Can I return my order?
Orders can be cancelled for a full refund at any time before they are dispatched.
Once an order has been dispatched, we’re unable to accept returns for change of mind due to the nature of our products.
If your order arrives damaged or isn’t quite right, please contact us within 7 days and we’ll do our best to make it right.
15
What if something is missing or damaged?
Please reach out as soon as possible, and we’ll happily assist in resolving the issue.
16
What if my question isn't answered here?
If your question isn’t answered here, you’re always welcome to get in touch. We’re happy to help. Contact us at: everly.help@gmail.com